Background Teamworking and communication are core competencies, called “non-technical” skills (NTS). As international training bodies move from a time based to competency based model, these core competencies become explicit, posing particular challenges to mapping and blueprinting. Crew resource management (CRM) techniques, can be used to develop teamworking skills and improve patient safety and may provide a valuable way to teach, learn and ultimately assess NTS in acute care.
Aims To design and evaluate a CRM educational design to teach and assess NTS in medical trainees during acute care encounters, complete a delayed post training evaluation using reflective interviews and to evaluate trainees’ behaviours, using a behavioural marker system.1
Methods A NTS programme was designed. Two healthcare simulation technologies were used to deliver CRM training – a virtual patient programme and simulated scenarios. Participants received immediate reflective feedback on their NTS performance. Post training assessment of the participants’ reactions was recorded using a Likert scale. Reflective interviews will be performed at 6 weeks to assess if the training has led to behavioural changes in the workplace. The recorded simulations will be used to assess their behaviours in the simulations, using a behavioural marker system.
Results Participants (n = 10) were from 7 medical subspecialties with 2.8 (SD = 0.9) years experience. All agreed or strongly agreed that they found the training relevant to their stage of practice, were satisfied with the training and would like more. All agreed or strongly agreed that the training would impact on their clinical practice.
Discussion The training programme was well received. It is important to evaluate the transfer of the training to the work environment if this is to be used as a potential tool in curriculum
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